Run the BlackBerry Application Reporting Tool

  1. On the computer that hosts the BlackBerry Application Reporting Tool, on the taskbar, click Start > All Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Analysis Monitoring and Troubleshooting Tools > BlackBerry Application Reporting Tool.
  2. In the command prompt window, type HHAppReport and the following parameters:

    Parameter

    Description

    -db <database_name>

    This parameter specifies the name of the BlackBerry Configuration Database.

    -n <database_server>

    This parameter specifies the host name, computer name, or IP address of the server that hosts the BlackBerry Configuration Database.

    By default, the tool uses the name localhost.

  3. Type any of the following optional parameters:

    Parameter

    Description

    -dbauth

    This parameter specifies that the tool must use Microsoft SQL Server authentication. By default, the tool uses Windows authentication.

    If you specify this parameter, you must also specify the -dbuser <user_name> and -dbpass <password> parameters.

    -dbuser <user_name>

    This parameter specifies the username that the tool uses for database authentication. If you use this parameter, you must also specify the -db_auth and dbpass <password> parameters.

    -dbpass <password>

    This parameter specifies the password that the tool uses for database authentication. If you use this parameter, you must also specify the -db_auth and dbuser <user_name> parameters.

    -o <file_name>

    This parameter specifies the name of the output file that the tool creates.

Example: Running the tool to find all applications in an MDM domain

HHAppReport -db BESMgmt -n server01

HHAppReport -db BESMgmt -n server01 -dbauth -dbuser admin -dbpass password

HHAppReport -db BESMgmt -n server01 -o myApplicationsReport20120418.csv

  • If you want to view the help information for the tool, including the list of available parameters, in the command window, type HHAppReport -? or HHAppReport -help.
  • If you configured the tool to use a UAC-compliant file path, the output file is located at <drive>:\Users\<user_name>\AppData\Roaming\Research In Motion\AMT\ or <drive>:\Documents and Settings\user_name\Application Data\Research In Motion\AMT\. If you did not configure the tool to use a UAC-compliant file path, the output file is located in a file path relative to the current working directory, for example, <drive>:\Program Files\Research In Motion\BlackBerry Enterprise Server Resource Kit \BlackBerry AMT Tools.


Was this information helpful? Send us your comments.