Run the BlackBerry User Activity Reporting Tool from the command prompt

  1. On the computer that hosts the BlackBerry User Activity Reporting Tool, on the taskbar, click Start > All Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Analysis Monitoring and Troubleshooting Tools > BlackBerry User Activity Reporting Tool.
  2. In the command prompt window, type AvailIndex.

    Parameter

    Description

    -p E

    This parameter specifies that you are using the tool in a Microsoft Exchange environment.

  3. Type any of the following optional parameters:

    Parameter

    Description

    -agent <abbreviation>

    This parameter specifies the abbreviation for the BlackBerry Messaging Agent log files. If you do not specify a name, the tool uses MAGT.

    -L <path>

    This parameter specifies the location of the debug log files that you want to query if they are not in the same folder as the tool. If the path contains spaces, enclose the path in quotation marks ( " " ).

    -OL <path>

    This parameter specifies the folder where the tool writes the output files. If the path contains spaces, enclose the path in quotation marks ( " " ).

    -debug <filename.txt>

    This parameter specifies that the tool creates a more detailed output file for debugging purposes, and it specifies the name of the debugging file.

    If you do not specify a file name, the tool displays the debugging information on the screen.

Example: Producing a detailed output file for the events in a specified log file

AvailIndex -p E -debug Details.txt -L C:\BRK\logs

  • If you want to view the help information for the tool, including the list of available parameters, in the command window, type AvailIndex -? or AvailIndex -help.
  • If you configured the tool to use a UAC-compliant file path, the output file is located at <drive>:\Users\<user_name>\AppData\Roaming\Research In Motion\AMT\ or <drive>:\Documents and Settings\user_name\Application Data\Research In Motion\AMT\. If you did not configure the tool to use a UAC-compliant file path, the output file is located in a file path relative to the current working directory, for example, <drive>:\Program Files\Research In Motion\BlackBerry Enterprise Server Resource Kit \BlackBerry AMT Tools.


Was this information helpful? Send us your comments.