Run the BlackBerry Message Pending Delivery Tool from the command prompt
- See Prepare to run the log analysis tools.
- Copy the BlackBerry Messaging Agent log files to the computer that hosts the BlackBerry Message Pending Delivery Tool and BlackBerry Enterprise Server Log Analysis Tool.
Example: Querying all user accounts for more than one pending message, and printing out information for the user account with the highest pending count
Pending -p E -u all -output all -pending 1 -onlyhigh
- If you want to view the help information for the tool, including the list of available parameters, in the command window, type Pending -? or Pending -help.
- If you configured the tool to use a UAC-compliant file path, the output file is located at <drive>:\Users\<user_name>\AppData\Roaming\Research In Motion\AMT\ or <drive>:\Documents and Settings\user_name\Application Data\Research In Motion\AMT\. If you did not configure the tool to use a UAC-compliant file path, the output file is located in a file path relative to the current working directory, for example, <drive>:\Program Files\Research In Motion\BlackBerry Enterprise Server Resource Kit \BlackBerry AMT Tools.
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