Run the BlackBerry MDS Services Data Monitoring Tool from the command prompt

  • See Prepare to run the log analysis tools.
  • Copy the BlackBerry MDS Connection Service log files to the computer that hosts the BlackBerry MDS Services Data Monitoring Tool and BlackBerry Enterprise Server Log Analysis Tool.
  1. On the computer that hosts the BlackBerry MDS Services Data Monitoring Tool, on the taskbar, click Start > All Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Analysis Monitoring and Troubleshooting Tools > BlackBerry MDS Services Data Monitoring Tool.
  2. In the command prompt window, type MDSPushvsPull and the following parameters:

    Parameter

    Description

    -p E[xchange]

    -p D[omino]

    -p G[roupWise]

    This parameter specifies the messaging platform.

  3. Type any of the following optional parameters:

    Parameter

    Description

    -type pull

    -type push

    This parameter specifies whether the tool monitors push or pull events. If you do not specify a type, the tool provides results for both types.

    -L <path>

    This parameter specifies the location of the debug log files that you want to query if the files are not in the same folder as the tool. If the path contains spaces, enclose the path in quotation marks ( " " ).

    -OL <path>

    This parameter specifies the folder where the tool writes the output files. If the path contains spaces, enclose the path in quotation marks ( " " ).

    -MDS <acronym>

    This parameter specifies the abbreviation for the BlackBerry MDS Connection Service log files. If you do not specify an abbreviation, the tool uses MDAT.

    -debug <filename.txt>

    This parameter specifies that the BlackBerry MDS Services Data Monitoring Tool creates a more detailed output file for debugging purposes, and it specifies the name of the debugging file.

    If you do not specify a file name, the tool displays the debugging information on the screen.

Example: Obtaining information about events that are pushed to BlackBerry devices

MDSPushvsPull -p E -type push -L C:\BRK

  • If you want to view the help information for the tool, including the list of available parameters, in the command window, type MDSPushvsPull -? or MDSPushvsPull -help.
  • If you configured the tool to use a UAC-compliant file path, the output file is located at <drive>:\Users\<user_name>\AppData\Roaming\Research In Motion\AMT\ or <drive>:\Documents and Settings\user_name\Application Data\Research In Motion\AMT\. If you did not configure the tool to use a UAC-compliant file path, the output file is located in a file path relative to the current working directory, for example, <drive>:\Program Files\Research In Motion\BlackBerry Enterprise Server Resource Kit \BlackBerry AMT Tools.


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