Run the BlackBerry Calendar Synchronization Reporting Tool from the command prompt

  • See Prepare to run the log analysis tools.
  • Copy the BlackBerry Messaging Agent (MAGT) log files to the computer that hosts the BlackBerry Calendar Synchronization Reporting Tool and BlackBerry Enterprise Server Log Analysis Tool.
  1. On the computer that hosts the BlackBerry Calendar Synchronization Reporting Tool, on the taskbar, click Start > All Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Analysis Monitoring and Troubleshooting Tools > BlackBerry Calendar Synchronization Reporting Tool.
  2. In the command prompt window, type CalSync and the following parameters:

    Parameter

    Description

    -parse

    This parameter specifies that the tool analyzes the BlackBerry Messaging Agent log files to extract data about the calendar synchronization process.

    -p E[xchange]

    -p D[omino]

    This parameter specifies the messaging platform. Type -p E for Microsoft Exchange, or -p D for IBM Lotus Domino.

  3. Type any of the following optional parameters:

    Parameter

    Description

    -today

    This parameter specifies that the tool analyzes only log files that are located in a subfolder with the current date.

    -L <path>

    This parameter specifies the location of the log files to query if the files are not located in the same folder as the tool. If the path contains spaces, enclose the path in quotation marks ( " " ).

    -OL <path>

    This parameter specifies the folder where the tool writes the output files. If the path contains spaces, enclose the path in quotation marks ( " " ).

    -agent <abbreviation>

    This parameter specifies the abbreviation for the BlackBerry Messaging Agent log files. If you do not specify a name, the BlackBerry Calendar Synchronization Reporting Tool uses MAGT.

    -debug <filename.txt>

    This parameter specifies that the tool creates a more detailed output file for debugging purposes, and it specifies the name of the debugging file.

    If you do not specify a file name, the tool displays the debugging information on the screen.

Example: Producing a detailed output file for the calendar synchronization information in a specified log file

CalSync -parse -p E -debug detail.txt -L C:\BRK

  • If you want to view the help information for the tool, including the list of available parameters, in the command window, type CalSync -? or CalSync -help.
  • If you configured the tool to use a UAC-compliant file path, the output file is located at <drive>:\Users\<user_name>\AppData\Roaming\Research In Motion\AMT\ or <drive>:\Documents and Settings\user_name\Application Data\Research In Motion\AMT\. If you did not configure the tool to use a UAC-compliant file path, the output file is located in a file path relative to the current working directory, for example, <drive>:\Program Files\Research In Motion\BlackBerry Enterprise Server Resource Kit \BlackBerry AMT Tools.


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