Run the BlackBerry Calendar Synchronization Reporting Tool using the BlackBerry Enterprise Server Log Analysis Tool

  • See Prepare to run the log analysis tools.
  • Copy the BlackBerry Messaging Agent (MAGT) log files to the computer that hosts the BlackBerry Calendar Synchronization Reporting Tool and BlackBerry Enterprise Server Log Analysis Tool.
  1. On the computer that hosts the BlackBerry Enterprise Server Log Analysis Tool, on the taskbar, click Start > All Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Analysis Monitoring and Troubleshooting Tools > BlackBerry Enterprise Server Log Analysis Tool.
  2. In the BlackBerry Enterprise Server Log Analysis Tool, on the Tools menu, click Calendar Synchronization Reporting.
  3. Click Open Tool.
  4. Beside the Input Folder field, click the browse button. Navigate to the folder that contains the BlackBerry Messaging Agent (MAGT) log files. If multiple BlackBerry Messaging Agent (MAGT) log files exist in the input folder that you specify, the tool processes the MAGT log file with the most recent date.
  5. Beside the Output Folder field, click the browse button. Navigate to the folder where you want to save the output files for the BlackBerry Calendar Synchronization Reporting Tool.
  6. To configure the tool to analyze only log files that are located in a subfolder with the current date, click the Only search for a subdirectory with today's date check box.
  7. Click Run.
  8. To view the results, click the Console tab.


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