BlackBerry Delayed Notifications Monitoring Tool

You can use the BlackBerry Delayed Notifications Monitoring Tool (DelayedNotifications.exe) to obtain an overview of the performance of the BlackBerry Enterprise Server and the Microsoft Exchange Server.

The tool displays the results of a query in a file that is named DelayedNotifications_<mmdd>.<#>.csv, where <mmdd> is the month and day, and <#> is the number of BlackBerry Messaging Agent restarts that the tool finds in the log files.

High counts of delayed notifications indicate that the Microsoft Exchange Server is no longer providing UDP notifications for new messages promptly to the BlackBerry Enterprise Server.

If a user account is in a delayed-notification state, the BlackBerry Enterprise Server might not receive notifications for new messages and calendar items from the Microsoft Exchange Server. The BlackBerry Enterprise Server is designed to use rescans to detect messages and calendar items.



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