Results of a BlackBerry Message Flow Reporting Tool query

Column

Description

Server

This column specifies the messaging server that hosts the user accounts.

This column applies to the BlackBerry Enterprise Server for Microsoft Exchange and the BlackBerry Enterprise Server for IBM Lotus Domino only.

User

This column specifies the name of the user account in one of the following formats:

  • Microsoft Exchange: SMTP email address
  • IBM Lotus Domino: canonical name
  • Novell GroupWise: first name and last name

EntryID/NoteID

This column specifies the identifier that tracks the message from its initial stages.

RefID

This column specifies the unique identifier that is assigned to each message or calendar appointment and that the BlackBerry Enterprise Server or the BlackBerry device uses for tracking.

AGT Tag

This column specifies the identifier that tracks the message between the BlackBerry Messaging Agent and the BlackBerry Dispatcher.

The identifier is assigned by the BlackBerry Messaging Agent.

Disp Tag

This column specifies the identifier that tracks the message from the BlackBerry Dispatcher to the wireless network.

The identifer is assigned by the BlackBerry Dispatcher.

Total Time

The total time, in minutes, between the time that the messaging server receives the message and the time that the BlackBerry Enterprise Server completes the processing.

The time displays as a negative value when the device sends a message.

Server Time

This column specifies the amount of time that the BlackBerry Enterprise Server takes to process a message and deliver it to the device.

Posted

This column specifies the time that the messaging server posts the message to the mail store.

Mail Del

This column specifies the time that the messaging server indicates that the message is delivered.

Queue 1

This column specifies the time that the BlackBerry Enterprise Server first recognizes the message.

Queue out

This column specifies the time that the message enters the second queue stage.

Sending

This column specifies the time that the BlackBerry Messaging Agent sends the message to the BlackBerry Dispatcher.

Disp Recv

This column specifies the time that the BlackBerry Dispatcher receives the message.

Router Recv

This column specifies the time that the BlackBerry Router receives the message.

Router Del

This column specifies the time that the BlackBerry Router sends the message.

Disp Del

This column specifies the time that the BlackBerry Dispatcher receives the delivery notification message.

Agt Status

This column specifies the status of whether the BlackBerry Messaging Agent receives the delivery notification message.

Status time

This column specifies the time of the message delivery.

Retry CNT

This column specifies the number of times that the BlackBerry Enterprise Server tries to send the message.

Discovery

In a BlackBerry Enterprise Server for Microsoft Exchange environment, this column specifies how the BlackBerry Enterprise Server discovers the message.

Path

This column specifies the whether the message is sent over the wireless network or over a serial connection.

Pending

This column specifies the number of pending messages.



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