Overview

The BlackBerry Enterprise Server Resource Kit is a suite of tools that you can use to help manage and monitor an MDM domain. You can download the BlackBerry Enterprise Server Resource Kit from www.blackberry.com/support/downloads.

The BlackBerry Enterprise Server Resource Kit consists of the following tools:
  • BlackBerry Enterprise Server User Administration Tool: a command-line tool that allows you to collect statistics and manage user accounts and devices.
  • BlackBerry Enterprise Transporter: an application that you can use to migrate user accounts from an MDM domain to a different MDM domain.
  • BlackBerry Analysis, Monitoring, and Troubleshooting Tools: various tools that you can use to collect and analyze user data and log files.

This guide provides the configuration and use instructions for the BlackBerry Analysis, Monitoring, and Troubleshooting Tools. For more information about the BlackBerry Enterprise Server User Administration Tool and the BlackBerry Enterprise Transporter, visit www.blackberry.com/go/serverdocs to read the BlackBerry Enterprise Server User Administration Tool Administration Guide and the BlackBerry Enterprise Transporter Installation and Administration Guide.



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