BlackBerry Enterprise Transporter known issues

In a Novell GroupWise environment, if you move user accounts from BlackBerry Enterprise Server 4.1 SP7 to BlackBerry Enterprise Server 5.0 SPx and you select the Trigger SlowSync option, duplicate contacts may appear on users' BlackBerry devices and in users' email clients. (DT 7543180).

Workaround: Do not select the Trigger SlowSync option when you move user accounts to the destination domain.

If you use the BlackBerry Enterprise Transporter to move user accounts from a source BlackBerry Enterprise Server 4.1 SPx to a destination BlackBerry Enterprise Server 5.0 SPx, and then add and activate new user accounts on the BlackBerry Enterprise Server 5.0 SPx, an SQL error might occur if you try to move the new user accounts to the BlackBerry Enterprise Server 4.1 SPx. (DT 489507)



Was this information helpful? Send us your comments.