Integration Guide

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Configure a SIP trunk

You must configure a SIP trunk for outgoing calls to the mobile numbers on BlackBerry devices and, if applicable, incoming calls from the BlackBerry devices.

If your organization's BlackBerry Mobile Voice System installation is configured for high availability, you must create a second SIP trunk to the computer that hosts the other BlackBerry MVS Server. All settings are identical except for the Device Name and the Destination Address.

To add a new SIP trunk, in the Cisco Unified Communications Manager UI:

  1. Click Device > Trunk > Add New.
  2. In the Trunk Type drop-down list, select SIP Trunk.

    The Device Protocol field will automatically pick SIP. In Cisco Unified Communications Manager 8.0.3 and later, for Trunk Service Type, leave at None (Default)

Field

Suggested setting

Setting for your organization's PBX

Device Name

This field specifies a name that describes what the Cisco Unified Communications Manager uses the trunk for (for example, MVS_TRUNK1 for the trunk for the BlackBerry MVS).

Device Pool

This field specifies the device pool that you created for the BlackBerry MVS (for example, DP_MVS_<SITEX>).

Media Resource Group List

This field specifies a media resource group list with media termination point resources that correspond to the appropriate site.

If you select None, the Cisco Unified Communications Manager uses the media resource group list that is defined in the device pool.

Location

This field specifies a location for Call Admission Control purposes. Select a location that corresponds to the site you are configuring the SIP trunk for.

A location setting of Hub_None specifies unlimited available bandwidth.

Media Termination Point Required Clear the check box if it is selected.  
Inbound Calls section

Connected Line ID Presentation

This field specifies the calling line ID presentation that the Cisco Unified Communications Manager uses to provide the calling number information.

Select: Allowed

Connected Name Presentation

This field specifies the name presentation that the Cisco Unified Communications Manager uses to provide the calling number information.

Select: Allowed

Calling Search Space

Select a calling search space that allows for calls out of the PSTN to the phone numbers of BlackBerry devices.

Prefix DN

Select the appropriate trunk access number to place PSTN calls (for example, 9).

This ensures that BlackBerry MVS can process a call to a BlackBerry MVS user when the user's profile does not reflect the trunk access number in front of the mobile number.

 

Redirecting Diversion Header Delivery

Select the check box.

Outbound Calls section

Calling Line ID Presentation

This field specifies the calling line ID presentation that the Cisco Unified Communications Manager uses to provide the calling number information.

Select: Allowed

Calling Name Presentation

This field specifies the calling line ID presentation that the Cisco Unified Communications Manager uses to provide the calling name information.

Select: Allowed

Redirecting Diversion Header Delivery

Select the check box.

SIP Information section

Destination Address

This field specifies the IP address of the computer that hosts the MVS Session Manager; that is, the MVS Session Manager SIP IP Address.

Destination Port

The port number you specify here is the BlackBerry MVS MVS Session Manager Trunk Port. The default MVS Session Manager Trunk Port number is 6060.

SIP Trunk Security Profile

This field specifies the SIP trunk security profile you created for the site you are configuring the SIP trunk for.

DTMF Signaling Method

This field specifies the configuration that the Cisco Unified Communications Manager uses for DTMF.

Select: No Preference


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