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BlackBerry MVS dial plan considerations

You can configure the Cisco Unified Communications Manager so that BlackBerry MVS users can make calls from the call log or contact list on their devices without adding a trunk access or steering code (such as 9) before the phone numbers.

The following route patterns provide an example of a permissive North American dial-plan with 10-digit local calling. This dial-plan allows BlackBerry MVS users to present their calling line ID number to external parties and also allows the BlackBerry MVS Caller Identification Number (for PBX-initiated call direction) to be presented at the BlackBerry MVS Client.

Route pattern Use
XXXXXXXXXX prefix 1 For North American long distance calls dialed as 10 digits
NPAXXXXXXX no prefix For local 10 digits calls
1XXXXXXXXXX no discard digits For North American long distance calls dialed as 1+10 digits
1.NPAXXXXXXX discard pre-dot For local calls dialed as 1+10 digits
011! For international calls

Configure route patterns

A route pattern contains a string of digits (an address) and a set of associated digit manipulations that route calls to a route list or a gateway. They work in conjunction with route lists to direct calls to specific devices and to include, exclude, or modify specific digit patterns.

The following tables are for North American dialing plans only.

Field

Suggested setting

Settings for your organization's PBX

Route Pattern: XXXXXXXXXX prefix 1

Type a route pattern that allows BlackBerry MVS users to make North American long distance calls from their BlackBerry devices without using the national direct dialing prefix (XXXXXXXXXX) or a trunk access code.

 

Route Partition

Click the partition that you created for route patterns to PSTN from BlackBerry MVS (for example, PT_MVS_TO_PSTN).

 

Gateway/Route List

Select a route list that provides access to your organization's PSTN gateways.

Note: The route list must not override the calling party number display.

 
Calling Party Transformations

Select: Use Calling Party's External Phone Number Mask

For Calling Line ID Presentation, select: Allowed

 

Called Party Transformations

For Prefix Digits (Outgoing Calls), enter: 1

 

Field

Suggested setting

Settings for your organization's PBX

Route Pattern: NPAXXXXXXX no prefix

Type a route pattern that allows BlackBerry MVS users to make local 10-digit calls from their BlackBerry devices without adding the national direct dialing prefix (NPAXXXXXXX) or a trunk access code (where NPA = your local area code(s)).

 

Route Partition

Click the partition that you created for route patterns to PSTN from BlackBerry MVS (for example, PT_MVS_TO_PSTN).

 

Gateway/Route List

Select a route list that provides access to your organization's PSTN gateways.

Note: The route list must not override the calling party number display.

 
Calling Party Transformations

Select: Use Calling Party's External Phone Number Mask

For Calling Line ID Presentation, select: Allowed

 

Field

Suggested setting

Settings for your organization's PBX

Route Pattern: 1XXXXXXXXXX no discard digits

Type a route pattern that allows BlackBerry MVS users to make North American long distance calls from their BlackBerry devices using the national direct dialing prefix (1XXXXXXXXXX) but without a trunk access code.

 

Route Partition

Click the partition that you created for route patterns to PSTN from BlackBerry MVS (for example, PT_MVS_TO_PSTN).

 

Gateway/Route List

Select a route list that provides access to your organization's PSTN gateways.

Note: The route list must not override the calling party number display.

 
Calling Party Transformations

Select: Use Calling Party's External Phone Number Mask

For Calling Line ID Presentation, select: Allowed

 

Field

Suggested setting

Settings for your organization's PBX

Route Pattern: 1.NPAXXXXXXX discard pre-dot

Type a route pattern that allows BlackBerry MVS users to make local 10-digit calls from their BlackBerry devices using the national direct dialing prefix ( 1.NPAXXXXXXX) but without a trunk access code (where NPA = your local area code(s)).

 

Route Partition

Click the partition that you created for route patterns to PSTN from BlackBerry MVS (for example, PT_MVS_TO_PSTN).

 

Gateway/Route List

Select a route list that provides access to your organization's PSTN gateways.

Note: The route list must not override the calling party number display.

 
Calling Party Transformations

Select: Use Calling Party's External Phone Number Mask

For Calling Line ID Presentation, select: Allowed

 

Called Party Transformations

For Discard Digits, select: Pre-Dot

 

Field

Suggested setting

Settings for your organization's PBX

Route Pattern: 011!

Type a route pattern that allows BlackBerry MVS users to make international calls from their BlackBerry devices using the international direct dialing prefix and a variable length number (011!) but without a trunk access code.

 

Route Partition

Click the partition that you created for route patterns to PSTN from BlackBerry MVS (for example, PT_MVS_TO_PSTN).

 

Gateway/Route List

Select a route list that provides access to your organization's PSTN gateways.

Note: The route list must not override the calling party number display.

 
Calling Party Transformations

Select: Use Calling Party's External Phone Number Mask

For Calling Line ID Presentation, select: Allowed

 
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Create Translation Pattern Configurations to prefix a trunk access code (such as the number 9) when placing a PSTN call from the BlackBerry MVS Client

This task is optional and depends on the global system settings of the Cisco Unified Communications Manager. You can configure the Cisco Unified Communications Manager so that BlackBerry Mobile Voice System users can make calls from the call log or contact list on their BlackBerry MVS Client instances without adding a trunk access or steering code (such as 9) before the phone numbers.
  1. In the Cisco Unified Communications Manager UI, click Call Routing > Class of Control > Partition.
  2. Click Add New.
  3. In the Name field, type a name that is appropriate for a BlackBerry MVS translation partition (for example, PT_MVS_PSTN_Translations).
  4. Click Save.
  5. In the Cisco Unified Communications Manager UI, click Call Routing > Class of Control > Calling Search Space.
  6. Click New.
  7. In the Name field, type a name that is appropriate for a BlackBerry MVS calling search space (for example, CSS_MVS_PSTN_Translations).
  8. In the Description field, type a description.
  9. In the Available Partitions list, highlight the new partition and click the down arrow to move it into the Selected Partitions list.
  10. Click Save.
  11. In the Cisco Unified Communications Manager UI, click Call Routing > Translation Pattern.
  12. Click Add New.
  13. In the Translation Pattern field, type an appropriate PSTN match pattern without a leading 9. The following is an example of a North American match pattern:
    • For 7-digit dialing - XXXXXXX
    • For 10-digit dialing – XXXXXXXXXX
    • For 11-digit dialing – 1XXXXXXXXXX
    • For International dialing - 011!
  14. In the Partition list, select the new partition for the BlackBerry MVS.
  15. In the Calling Search Space list, select the existing Calling Search Space that your organization's desktop telephones use to make calls to the PSTN.
  16. Clear the Provide Outside Dial tone option.
  17. In the Calling Party Transformations section, in the Calling Line ID Presentation list, select Allowed.
  18. In the Calling Party Transformations section, from the Calling Name Presentation list select Allowed.
  19. In the Connected Party Transformations section, from the Connected Line ID Presentation list select Allowed.
  20. In the Connected Party Transformations section, from the Connected Name Presentation list select Allowed.
  21. In the Called Party Transformations section, in the Prefix Digits (Outgoing Calls) field, type the trunk access number to place PSTN calls (for example, 9).
  22. Click Save.
  23. In the Cisco Unified Communications Manager UI, click Device > Phone.
  24. Search for the Directory Number for the BlackBerry MVS Client.
  25. Click the Directory Number for the BlackBerry MVS Client.
  26. In the Device information section, in the Calling Search Space list, select the new Calling Search Space for the BlackBerry MVS.
  27. Click Save.
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