Prerequisites: Adding multiple BlackBerry Enterprise Server user accounts to the BlackBerry MVS from a CSV file
You can add BlackBerry Enterprise Server user accounts to the BlackBerry Mobile Voice System from a CSV file that you generate from your organization's BlackBerry Enterprise Server.
- Verify that the users that you want to add to the BlackBerry MVS have BlackBerry Enterprise Server user accounts.
- Verify that the BlackBerry devices are activated.
- In the PBX, verify that the Device Name matches the extension number of the BlackBerry MVS user.
- Verify that you saved a
list of
BlackBerry Enterprise Server user accounts in
a CSV file on your computer. The columns in the CSV file must match the columns
of user information in the
MVS
Console. The column titles are
User Name, Mobile, Extension, Desk, Direct Dial, Telephony Connector User ID,
Telephony Connector Password, Voice Mail User ID, and Voice Mail Password.
An example of a correctly formatted row in a CSV file is: Angela Van Daele,5550100,123,5550101,5550102,1234,4321,789,987
The CSV file must have, at a minimum, a column for the names of the BlackBerry Enterprise Server users.
An example of a CSV file with only a User Name is: Angela Van Daele ,,,,,,,,
Next topic: Add multiple
BlackBerry Enterprise Server user accounts to
the
BlackBerry MVS from a CSV file