Verifying that you can restrict a call to the BlackBerry MVS line

Note: When you configure your organization’s users for MVS Only calling, you must also configure a length of time that inbound calls are permitted on the mobile line so that emergency services personnel can contact a user who makes an emergency call. You can permit inbound calls on the mobile line from 0 to 2880 minutes.

Test information

Item

Phone number

Nonparticipating desk phone

Participating BlackBerry device that is connected to the mobile network

Participating device that is connected to the Wi-Fi network

Steps

  1. Log in to the MVS Console as an administrator.
  2. In the left pane, expand Users.
  3. Click Manage.
  4. Click Search.
  5. Click the BlackBerry Mobile Voice System user account that you want to restrict calls to the BlackBerry MVS line for.
  6. Click the Class of Service tab.
  7. Click the Restrict calls to use only the BlackBerry MVS Line option.
  8. Click Save.
  9. Make a call from the nonparticipating desk phone to the mobile number on the BlackBerry device.
  10. Make a call from the nonparticipating desk phone to the BlackBerry MVS number on the device.

Expected results

  • When you call the mobile number on the device, the device does not ring.
  • When you call the BlackBerry MVS number on the device, the device rings.

Actual results using Voice over Mobile

Actual results using Voice over Wi-Fi


Was this information helpful? Send us your comments.