Using the Cisco Options Package (COP) file

The BlackBerry Mobile Voice System COP file is a phone definition file from Cisco that provides native support for BlackBerry MVS devices in the Cisco Unified Communications Manager environment. The BlackBerry MVS is only supported when the BlackBerry MVS COP file is installed.

Installing the COP file requires a restart of all of the nodes in the cluster. Make sure that you schedule any Cisco Unified Communications Manager changes during a maintenance window.

The following COP files are available for new installs and upgrades:

  • cmterm-rim_409_8.6v1-sip.cop.sgn, which uses 6 DLUs, permits your organization's users to make both Voice over Wi-Fi and Voice over Mobile calls.
  • cmterm-rim_410_8.6v1-sip.cop.sgn, which uses 3 DLUs, permits your organization's users to make Voice over Mobile calls only.

To download the COP files, visit the Software Download for BlackBerry Mobile Voice System page.

If you have already configured your organization's users for Voice over Mobile calling only and do not want them to use Voice over Wi-Fi calling, you do not have to upgrade the COP file. Users that use a 3 DLU COP file will register successfully with the PBX and the Voice over Wi-Fi options will not be available to them.

If you have already configured your organization's users for Voice over Mobile calling and you want your users to use Voice over Wi-Fi calling, you must perform the following tasks:

  • On the Cisco Unified Communications Manager you must install the new cmterm-rim_409_8.6v1-sip.cop.sgn COP file
  • On the Cisco Unified Communications Manager you must remove the BlackBerry MVS Client instances that are using the old COP file and add the instances back using the new COP file
  • On the BlackBerry MVS you must configure your organization's users for Voice over Wi-Fi calling
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