Verification Tests

Local Navigation

BlackBerry Manuals & Help  >  Administrator Documentation  >  BlackBerry Mobile Voice System  >  BlackBerry MVS  >  Verification Tests BlackBerry Mobile Voice System - 5.2

Verifying that you can forward a BlackBerry MVS call

Test information

Item

Phone number

Phone to forward the call to

Participating BlackBerry device that is connected to the mobile network

Participating device that is connected to the Wi-Fi network

Prerequisites

You have enabled call forwarding for the user in the MVS Console.

Steps

  1. On the participating device press the phone button > Menu Button > Options > Work (Wi-Fi) or Work (Mobile) > MVS Call Forwarding.
  2. Press Add Number and configure a phone number to forward calls to.
  3. Make a call to the number of the participating device.

After you finish: Repeat this test using Voice over Wi-Fi and with no data coverage present.

Expected results

  • The phone that you forwarded the call to rings.
  • When you answer the phone that you forwarded the call to, the call connects.
  • The users on the phones can communicate.

Actual results using Voice over Mobile

Actual results using Voice over Wi-Fi

Actual results with no data present

Next topic: Verify that the PBX routes a DID/DDI number for BlackBerry device–initiated calls
Previous topic: Verifying that you can restrict a call to the BlackBerry MVS line

Was this information helpful? Send us your comments.