Verify that you can import a BlackBerry Enterprise Server user account into the BlackBerry MVS using a .csv file
- In the MVS Console, in the left pane, expand Users.
- Click Import.
- Click Browse.
- Click the .csv file.
- Click Open.
- Click Import File.
- If necessary select a Template, Class of Service, MVS Server, Telephony Connector, and Voice Mail Connector for the users.
- Select the check box beside each BlackBerry Enterprise Server user account that you want to import.
- If necessary, configure
the settings for the
BlackBerry Enterprise Server user accounts that
you selected. Fields that are marked with an asterisk (*) are required.
If PBX-initiated call direction is configured for the class of service assigned to the user, then the phone number of the BlackBerry device (the Mobile number) is also required.
- Click Add MVS User(s).