Verify that you can permit a call to reach a BlackBerry device using caller restrictions in the MVS Console

Test information



User name


Participating BlackBerry device

Participating desk phone


  1. Log in to the MVS Console as an administrator.
  2. In the left pane, expand Users.
  3. Click Manage.
  4. Click Search.
  5. Click the BlackBerry Mobile Voice System user account that you want to permit calls to reach.
  6. Click Settings.
  7. In the Caller Restrictions drop-down list, click Allowed Callers Only.
  8. Type the phone number of the participating desk phone that you want to add to the allowed caller list.
  9. Click Save.
  10. Make a call from the participating desk phone to the BlackBerry device.

Expected results

  • The BlackBerry device and associated desk phone ring.
  • The call connects when the BlackBerry device user answers the call.
  • You and the BlackBerry device user can communicate.

Actual results

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