Types of phones and user accounts

To perform the verification tests, you must have the following phones available:

Item

Description

External phone

An external phone is any phone that is not on your organization's phone system and is not associated with a BlackBerry Mobile Voice System user account.

Nonparticipating desk phone

A nonparticipating desk phone is a phone that is on your organization's phone system but is not associated with a BlackBerry MVS user account.

Two participating desk phones

A participating desk phone is a phone that is on your organization's phone system and is associated with a BlackBerry MVS user account.

Two participating BlackBerry devices with the BlackBerry MVS Client installed

Each BlackBerry MVS user account includes a participating desk phone and a device with the BlackBerry MVS Client installed. Each device must be associated with a BlackBerry MVS user account.

To verify Voice over Wi-Fi features, at least one device must be Wi-Fi enabled and connected to a Wi-Fi network that provides connectivity to your organization's phone system. Some verification tests require both devices to be Wi-Fi enabled.

To perform the verification tests, make sure that you have the following types of external numbers available:

  • External local number
  • External long-distance number
  • External international number
Previous topic: Overview

Was this information helpful? Send us your comments.