Verify that you can call a participating desk phone from a participating BlackBerry device

Test information

Item

Phone number

Participating desk phone

BlackBerry device that is associated with the participating desk phone

Participating device that is connected to the mobile network

Participating device that is connected to the Wi-Fi network

Steps

Make a call from the participating device to the participating desk phone.

After you finish: Repeat this test using Voice over Wi-Fi and with no data coverage present.

Expected results

  • The participating desk phone and associated device ring.
  • You can hear a ring-back tone on the device.
  • The caller ID of the participating device appears on the participating desk phone.
  • The caller ID of the participating desk phone appears on the participating device.
  • The call connects when the user of the participating desk phone answers.
  • You and the user of the participating desk phone can communicate.

Actual results using Voice over Mobile

Actual results using Voice over Wi-Fi

Actual results with no data present


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