Verify that you can call a participating BlackBerry device from a participating device

Test information

Item

Phone number

Participating BlackBerry device #1 that is connected to the mobile network or the Wi-Fi network

Participating device #2 that is connected to the mobile network or the Wi-Fi network

Participating desk phone that is associated with participating device #2

Steps

Make a call from device #1 to device #2 with both devices using Voice over Mobile.

After you finish: Repeat this test using Voice over Wi-Fi and with no data coverage present.

Expected results

  • Device #2 and the associated desk phone ring.
  • You can hear a ring-back tone.
  • The caller ID of device #2 appears on device #1.
  • The caller ID of device #1 appears on device #2.
  • The call connects when the user of device #2 answers.
  • You and the user of device #2 can communicate.

Actual results using Voice over Mobile

Actual results using Voice over Wi-Fi

Actual results with no data present


Was this information helpful? Send us your comments.