Best practice: Upgrading the BlackBerry MVS software

Consider the following guidelines:

  • You must upgrade the BlackBerry Mobile Voice System software before you upgrade the BlackBerry MVS Client on users' BlackBerry devices.
  • You must back up the BlackBerry Configuration Database before you perform the upgrade.
  • If you removed the db_owner database role from the Windows account that you used to install the BlackBerry MVS software, before you upgrade the BlackBerry MVS software, you must add the db_owner database role to the Windows account again.
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