Prerequisites: Installing the BlackBerry MVS phase

Ensure that you havedone the following before you install the BlackBerry Mobile Voice System software.

  • You have installed a supported browser on the computer where you are going to install the BlackBerry MVS software.
  • You have installed Wireshark, Adobe Reader, and antivirus software on the computer where you are going to install the BlackBerry MVS software.
  • You have downloaded the BlackBerry MVS Server software to the computer where you are going to install the software.
  • You have enough BlackBerry MVS licenses for your users.
  • You have downloaded the BlackBerry MVS Client software to the BlackBerry Enterprise Server so that you can push it to the user's BlackBerry devices.
  • If applicable, you have installed the COP files on the Cisco Unified Communications Manager and restarted it.
  • You have prepared test accounts which include the following
    • Name
    • DID/DDI number
    • Extension Number
    • Model of device
    • Version of BlackBerry Device Software on the device
    • email address
    • mobile phone number of the device

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