Moving a
Voice over Mobile call from a
BlackBerry device to a desk number
- During a
Voice over Mobile call on a
BlackBerry device, a
BlackBerry Mobile Voice System user presses the Menu key, clicks Move Call, and clicks Desk.
- The
BlackBerry MVS Client creates a call move
request. One of the following events occurs:
- If the user is in a
wireless coverage area where data services are not available, the
BlackBerry MVS Client uses DTMF tones to
create the request, and sends the request to the
MVS Session
Manager over the
wireless network.
- If the user is in a
wireless coverage area where data services are available, the
BlackBerry MVS Client compresses and encrypts
the request, and sends it to the
BlackBerry Enterprise Server over the wireless network.
The
BlackBerry Enterprise Server decrypts and
decompresses the request, and sends it to the
MVS BlackBerry Enterprise Server
ConnectorMVS Session
Manager. The
MVS BlackBerry Enterprise Server
Connector sends the request to the
MVS Session
Manager.
- The
MVS Session
Manager sends the
request to the PBX to establish a call to the extension number for the
BlackBerry MVS user's desk phone over the SIP
line.
- The PBX determines that the
phone number is an internal number and rings the extension number over the
organization's LAN.
- The user answers the call at
the desk phone.
- The PBX verifies through SIP
messaging with the
MVS Session
Manager that the call
was answered.
- The
MVS Session
Manager ends the SIP
trunk call leg with the device. The call ends on the device, and the user
continues the call at the desk phone.
Was this information helpful? Send us your comments.
