View BlackBerry MVS call forward events

  1. Navigate to the directory where the required call detail file is located. The default locations of the directories are:
    • For a 32-bit version of Windows: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs\MVS

    • For a 64-bit version of Windows: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\Logs\MVS

    The directories are named by date: YYYYMMDD.
  2. Open the directory for the required date.
  3. Double-click the required call detail file. The call forwarding details are written to the log file with "BBSM" in the file name. Hostname_BBSM_##_YYYYMMDD_Sequence#.
  4. In the log file, search for "Forward calls".

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