Managing log files

Log files record BlackBerry Mobile Voice System activity. You can use the log files to troubleshoot BlackBerry MVS issues in your organization's environment.

The BlackBerry MVS creates log files when you install the software, and it stores the log files in <drive>:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs\MVS\Installer. By default, the log files are named setup.log and install_log.txt.

The BlackBerry MVS stores application log files in <drive>:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs\MVS. By default, the log files are named <server name >_<component identifier>_<instance >_ <YYYYMMDD >_<log number>.txt (for example, BBServer01_MVSC_01_20080901_0001.txt).


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