Managing default phone numbers on BlackBerry devices
BlackBerry Mobile Voice System users have two phone numbers that are associated with their BlackBerry devices: a phone number provided by a wireless service provider and a work
phone number.
You can specify a phone number to use for outgoing calls by default.
Change the default line for BlackBerry MVS calls
The default setting
for the default line is
BlackBerry MVS Line. The default setting for
whether to use the mobile line when the work line is unavailable is
Ask.
-
In the
MVS Console, in
the left pane, expand
Users.
-
Click
Manage.
-
Click
Search.
-
Click a user account.
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On the
Settings tab, in the
Default line for outgoing calls drop-down
list, click a setting.
-
If you selected
BlackBerry MVS Line or
Last selected, in the
When the BlackBerry MVS Line is unavailable, use the
Mobile Line drop-down list, click a setting.
-
Click
Save.
Settings for the default line for outgoing calls
|
Setting
|
Description
|
|
Default line for outgoing calls
|
This setting specifies whether the
BlackBerry Mobile Voice System uses the Mobile Line or
BlackBerry MVS Line as
the default phone line for making outgoing calls.
When users select Last selected, the next outgoing call uses
the most recently selected line.
|
|
When the
BlackBerry MVS Line is
unavailable, use the Mobile line
|
This setting appears when
BlackBerry MVS Line or Last selected are configured as the default line for outgoing
calls. The following settings are available:
- Always: Users
can use the work number to make outgoing calls. If the work number is not
available, outgoing calls use the mobile number.
- Ask: Users can
use the work number to make outgoing calls if the work number is available. If
the work number is not available, users can use the mobile number, if they
accept a prompt to do so.
- Never: Users can
use only the work number to make outgoing calls. This option does not appear if
Last selected is configured as the default line for outgoing calls.
|
Permit users to change the default line for outgoing calls
After you make changes to a class of service, the
BlackBerry Mobile Voice System
updates the affected user accounts and
BlackBerry devices that are assigned to the
class of service.
-
In the
MVS
Console, in the left pane, expand
Class Of Service.
-
Click
Manage.
-
Click a class of service.
-
In the
User Edit Control section, select the
User may change the default line for outgoing
calls check box.
-
Click
Save.
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