Viewing call details
The BlackBerry Mobile Voice System records call details in files on the BlackBerry MVS Server. You can use the Call Detail Record Report and the Disconnected Call Report to generate reports from these files. The Call Detail Record Report provides details on all calls while the Disconnected Call Report tool includes information on failed calls only. You can access both reports through the MVS Console.
During a failover of the MVS Session Manager, theBlackBerry MVS Server does not record any Call Detail Record Reports. After the failover is complete, the MVS Session Manager starts to record Call Detail Record Reports again.