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Duress Notification Address IT policy rule


This rule specifies the email address that is notified when users type their BlackBerry® device passwords under duress. Users can indicate that they are unlocking their devices against their will by moving the first character of the password to the end. For example, if a BlackBerry device password is blackberry, the duress password is lackberryb.

If you configure this rule, the maximum number of password attempts is reduced by half. Each time a user types a password to unlock a BlackBerry device, the BlackBerry device must confirm whether the password is either the correct password or the duress password.

Default value

The default value is a null value.


Configure this rule to permit a user to notify you that a BlackBerry device might have been stolen. Instruct users how to use the duress password feature.

To prevent an unlocked BlackBerry device that was stolen from receiving a response to the duress notification, the email address that you specify should be active and you should not configure an out-of-office reply for it.

Minimum requirements

  • Java® based BlackBerry device
  • BlackBerry® Application Suite version 1.0
  • BlackBerry® Connect™ version 4.0
  • BlackBerry® Device Software version 4.0
  • BlackBerry® Enterprise Server version 4.0


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