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I did not receive a confirmation code

The BlackBerry® Management Center sends a confirmation code in a PIN message to the BlackBerry smartphone that you add to the BlackBerry Management Center.

Try performing the following action:

  • Log in to the BlackBerry Management Center website and confirm that you entered the correct PIN and IMEI, ESN, or MEID for your smartphone.
  • If necessary, make changes to the information and click Send my confirmation code again.
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