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Your device is not connected to the Internet. Please try again or contact the service provider for more information.


This message appears in the BlackBerry® Browser 6.0 or later if a user tries to download the BlackBerry® Client for Microsoft® SharePoint® from the installation website.

Possible solution

In the BlackBerry Administration Service, in the Browser policy group, add the domain name of the BlackBerry® Social Networking Application Proxy to the MDS Browser Domains IT policy rule. Resend the IT policy to BlackBerry devices.

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