Viewing statistics reports for the BlackBerry Social Networking Application Proxy

The BlackBerry® Social Networking Application Proxy captures usage data for every request that the BlackBerry® Client for Microsoft® SharePoint® makes. The usage data is stored daily in files named sp-raw-stats.<yyyy-mm-dd>.dat. Once a month, the usage data files are aggregated, and two report files are generated: sp-agg-stats-pin-<yyyy-mm-dd>.dat and sp-agg-stats-api-<yyyy-mm-dd>.dat.

The BlackBerry Social Networking Application Proxy stores the usage data files and report files in the stats folder. The default location is C:\Program Files\Research In Motion\BlackBerry\SNAP\SP\ft_tomcat\stats. When the report files are generated, the aggregation process removes the usage data files that are generated daily. You should not tamper with or delete the report files.

You can use the BlackBerry Social Networking Application Proxy Administration Service to view the following types of reports:
  • PIN activities: This report displays the number of requests received by every BlackBerry device running the BlackBerry Client for Microsoft SharePoint. The report lists each BlackBerry device using its PIN.
  • PIN count: This report displays the number of BlackBerry devices running the BlackBerry Client for Microsoft SharePoint. The reports list each BlackBerry device using its PIN.
  • API activities: This report displays the number of requests received by each API of the BlackBerry Social Networking Application Proxy.

View statistics reports for the BlackBerry Social Networking Application Proxy

  1. Open the BlackBerry® Social Networking Application Proxy Administration Service by typing the following URL in a web browser: https://<SNAP_server_name>:22446/snapconsole.
  2. Under File Transfer Service, click Reports.
  3. In the View Reports pane, click the report type and the month that you want to view.
  4. Click Get Report.
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