Administration Guide

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Change the information for Microsoft Active Directory authentication

Before you begin:
  • Create a Microsoft® Active Directory® account for the BlackBerry® Administration Service that is located in a Windows® domain that is a part of the resource forest. When you create the account, specify a password that meets the security requirements of your organization and configure the following password settings:
    • the user is not required to change the password at next login
    • the user's password never expires
  1. In the BlackBerry Administration Service, expand BlackBerry solution topology > BlackBerry Domain > Component view.
  2. Click BlackBerry Administration Service.
  3. On the Microsoft® Active Directory® authentication tab, click Edit component.
  4. In the User name field, type the name for the Microsoft Active Directory account that has permission to access the user containers and read the user objects that are stored in the global catalog servers that are located in the resource forest.
  5. In the Password field and Confirm Password field, type the password for the Microsoft Active Directory account.
  6. In the User domain field, type the name of the Windows domain that is a part of the resource forest.
  7. In the Global Catalog search base field, perform one of the following actions:
    • To permit the BlackBerry Administration Service to search the global catalog, leave the Global Catalog search base field blank.
    • To control which user accounts the BlackBerry Administration Service can authenticate with, type the distinguished name of the user container (for example, OU=sales,DC=example,DC=com).
  8. If you want the BlackBerry Administration Service to find all of the global catalog servers in the resource forest automatically, in the Global Catalog server discovery drop-down list, click Automatic.
  9. If you want to configure which global catalog servers the BlackBerry Administration Service can access, in the Global Catalog server discovery drop-down list, click Select server from the list below and perform the following actions:
    1. In the Global Catalog server section, type the FQDN of the global catalog server that you want the BlackBerry Administration Service to access (for example, globalcatalog01.example.com). You must type the FQDN of a global catalog server that is located in the Windows domain that the Microsoft Active Directory account located in.
    2. Click the Add icon.
    3. Perform this step for each global catalog server that you want the BlackBerry Administration Service to access.
  10. Click Save All.
The BlackBerry Administration Service validates the information for Microsoft Active Directory authentication. If the information is valid, the BlackBerry Administration Service implements the changes immediately and you do not need to restart the BlackBerry Administration Service services. If the information is invalid, the BlackBerry Administration Service prompts you to specify correct information.

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