Organizer data synchronization known issues
When synchronizing organizer data for a BlackBerry® device user, the BlackBerry® Enterprise Server Express crashes. (DT 1271859)
If you set the owner name and information for a device, the BlackBerry® Enterprise Server Express does not synchronize the information with the device. (DT 1039176)
If you change one of the global mappings for organizer data synchronization and create a new address book contact from a BlackBerry device and IBM® Lotus Notes®, wireless address book synchronization stops working. (DT 990409)
Workaround: Reactivate the BlackBerry device user.
When users modify tasks on a device, the start date and the due date might become the same. (DT 705818)
Workaround: Instruct users to only modify tasks from Lotus Notes.
If you configure roaming users with journals, you cannot configure organizer data synchronization in the BlackBerry Administration Service. (DT 687054)
The BlackBerry Synchronization Service does not periodically check for a valid connection to the BlackBerry Configuration Database. This issue can cause organizer data synchronization to take longer than expected. (DT 613310)
A user account might not be deleted if the account has multiple outstanding jobs. In some circumstances, before the user account is deleted, a reconciliation processing event creates new jobs for this user account causing the deletion to fail. (DT 518631)
The BlackBerry device displays duplicate email addresses for contacts that users create to support IBM® Lotus® iNotes®. (DT 468239)
Overdue items in the To Do list in Lotus Notes are not synchronized to a user's BlackBerry device. (DT 438725, SDR 144850)
If you assign a BlackBerry device to a user immediately after adding the user to the BlackBerry Enterprise Server Express, multiple organizer data synchronizations will occur potentially causing excess CPU load and problems for the user until the synchronizations are complete. (DT 221467)
Workaround: Make sure that organizer data has been populated before assigning a device to a new user.