BlackBerry Router known issues

If the BlackBerry® Router cannot make an SRP connection because it cannot open a port, the BlackBerry Router writes the error message "EVENTMSG="No one ready to listen" to the log file in an excessive manner. (DT 1053544)

Workaround: Reset the logging level of the BlackBerry Router.

If too many log files exist on the computer that hosts the BlackBerry Router, when you restart the computer, the BlackBerry Router does not start automatically. (DT 834770)

Workaround: Remove older log files from the computer and start the BlackBerry Router manually.

The BlackBerry Router writes the following log message to its log file, but there is insufficient information about the MaxServiceQueueSize registry key: "Pausing service receiver. Maximum relay session send queue size exceeded. Service: S47613137. Current relay send queue size: 18268. Max relay send queue size: 10240.To change the maximum queue size limit set the following DWORD value in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackberryRouter\MaxServiceQueueSize=[New Limit MB]". (DT 612937)

If you change the SRP Host Port (Outbound) value in the BlackBerry Configuration Panel and restart the BlackBerry Router, the BlackBerry Router starts using the port you configured rather than the default port (3101). (DT 541717)

Workaround:
  1. Open the BlackBerry Configuration Panel.
  2. Verify the SRP address and SRP host port information.
  3. Change the BlackBerry Service Connection Port to another port number (for example, 3105) and click Apply.
  4. Change the BlackBerry Service Connection Port back to 3101 and click Apply.
  5. Restart the BlackBerry Router.

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