Unsupported environments

Item

Description

DMZ

The BlackBerry® Enterprise Server Express and BlackBerry Enterprise Server Express components, with the exception of the BlackBerry Router, do not support installation in a DMZ.

email application

The BlackBerry Enterprise Server Express and BlackBerry Enterprise Server Express components do not support installation on computers that host email applications such as Microsoft® Outlook®. Email applications use data files that can cause conflicts with the BlackBerry Enterprise Server Express components. As a result, the BlackBerry Enterprise Server Express components might not function as expected.

IBM® DB2® UDB

The BlackBerry® Enterprise Server Express and BlackBerry Enterprise Server Express components do not support IBM DB2 UDB.

BlackBerry Attachment Service

You must install the software update for KB22953 on Windows Server® 2008 if you want the BlackBerry Attachment Service to support .mp3 audio files on BlackBerry devices and all audio formats on BlackBerry® 7100 Series devices that support CDMA networks. To download the software update for KB22953, visit www.blackberry.com/support/downloads/.

Remote Desktop Services or Terminal Services

The BlackBerry Enterprise Server Express and BlackBerry Enterprise Server Express components do not support installation on a computer that you installed Remote Desktop Services or Terminal Services on.

upgrades or migration

You cannot upgrade any version of the BlackBerry Enterprise Server, BlackBerry® Professional Software, or BlackBerry® Enterprise Server Small Business Edition to the BlackBerry Enterprise Server Express. You cannot migrate user accounts from the BlackBerry Enterprise Server, BlackBerry Professional Software, or BlackBerry Enterprise Server Small Business Edition to the BlackBerry Enterprise Server Express.

For more information about the migration paths that the BlackBerry Enterprise Transporter supports for the BlackBerry Enterprise Server Express, visit www.blackberry.com/go/serverdocs to see the BlackBerry Enterprise Transporter Installation and Configuration Guide.

mixed environment

You cannot connect both a BlackBerry Enterprise Server and a BlackBerry Enterprise Server Express to the same BlackBerry Configuration Database. To run both a BlackBerry Enterprise Server and a BlackBerry Enterprise Server Express in the same organization, you can configure one BlackBerry Configuration Database for the BlackBerry Enterprise Server instances, and another BlackBerry Configuration Database for the BlackBerry Enterprise Server Express instances.

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