In an environment that included the PGP® Support Package for BlackBerry® smartphones, when a user sent a PGP partitioned encrypted message from a BlackBerry device that required the recipient to use the More option to view additional contents, when the recipient clicked More, the message status changed to "'More' error: general failure" and the BlackBerry® Enterprise Server Express included a message in the log files indicating that more data could not be sent. (DT 616708)

In an environment that included the PGP Support Package for BlackBerry smartphones, when a user sent a small PGP encrypted message, the recipient coud have decrypted it on a BlackBerry device but the message status was "'More' error: general failure" and the BlackBerry Enterprise Server Express included the following message in its log files "Failed to retrieve and build MORE result". (DT 508071)

When a user enrolled a certificate over the wireless network, the device displayed a "The server is unable to find the specified certification authority profile" error message and did not permit the user to proceed. This was an intermittent issue that occurred when the user tried to enroll a certificate immediately after the device received the updated IT policy but the BlackBerry MDS Connection Service was not aware of the updated IT policy. (DT 501581)

If you removed a user account and reactivated it at a later time, the user could not complete the certificate enrollment process over the wireless network. The BlackBerry Messaging Agent did not write any certificate enrollment related messages to its log file. (SDR 301794)