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Permit users to back up and restore data using the BlackBerry Web Desktop Manager

You can specify whether users can back up and restore data on BlackBerry® devices using the BlackBerry® Web Desktop Manager.
  1. In the BlackBerry Administration Service, in the Servers and components menu, expand BlackBerry Solution Topology > BlackBerry Domain > Component view.
  2. Click BlackBerry Administration Service.
  3. Click Edit component.
  4. On the BlackBerry Web Desktop Manager information tab, change Allow users to back up and restore data to Yes.
  5. Click Save all.
After you finish: To prevent users from backing up and restore data from their BlackBerry devices, change Allow user backup/restore operations to No.

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