Administration Guide

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Creating user groups

You can create user groups and assign user accounts to user groups based on custom criteria, such as user location, organizational group, or BlackBerry® device model. User accounts that are part of a user group can exist on multiple BlackBerry® Enterprise Server Express instances in the BlackBerry Domain.

Create a group to manage similar user accounts

You can reduce the time that you spend managing user accounts by adding similar user accounts to a group, and assigning shared properties, such as software configurations or IT policies, to the group. Properties that you assign to a group are assigned to all user accounts in the group.
  1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand Group.
  2. Click Create a group.
  3. In the Group information section, type a name and description for the group.
  4. Click Save.
After you finish:
  • Add properties to the group.
  • Add user accounts to the group.

Add user accounts to a group

You can add user accounts to a group to assign the properties of the group to user accounts automatically.
  1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for the user accounts.
  4. Select the user accounts.
  5. In the Add to user configuration list, click Add group.
  6. In the Available groups list, click the group that you want to add the user accounts to.
  7. Click Add.
  8. Click Save.

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