Upgrading the BlackBerry Enterprise Server Express using the cutover upgrade process and create a BlackBerry Configuration Database

Using the cutover upgrade process, you can install the BlackBerry® Enterprise Server Express on a new computer and move user accounts and server information from the previous BlackBerry Enterprise Server Express to the new one.

You can use the cutover upgrade process to create a new BlackBerry Configuration Database and BlackBerry Domain. If you create a new BlackBerry Configuration Database, you require SRP credentials for the new BlackBerry Enterprise Server Express. You can move user accounts from the previous BlackBerry Configuration Database to the new BlackBerry Configuration Database using the BlackBerry Enterprise Transporter.

When you use the cutover upgrade process, all BlackBerry devices receive new IT policies. BlackBerry devices that are running BlackBerry® Device Software version 4.1 or later receive new service books and wireless data synchronization occurs.

Advantages of this upgrade process include:
  • You can move user accounts back to the previous BlackBerry Enterprise Server Express if you experience any issues with the new one.
  • You can upgrade server hardware.
  • Users experience minimal service interruptions because user accounts remain active on the previous BlackBerry Enterprise Server Express until you start the new one.
Disadvantages of this upgrade process include:
  • You require an extra computer.
  • The BlackBerry Enterprise Server Express sends new service books to all of the BlackBerry devices that are capable of synchronizing data over the wireless network.

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