Upgrade a standalone BlackBerry Router

Note: You cannot manage the BlackBerry® Controller that monitors a standalone BlackBerry Router in the BlackBerry Administration Service. You must manage the BlackBerry Controller in the BlackBerry Configuration Panel on the computer that hosts the standalone BlackBerry Router.
  1. Log in to the computer using the Windows® account that you want to use to run the BlackBerry Router.
  2. In the BlackBerry Enterprise Server Express installation files, double-click setup.exe. If the operating system in your organization's environment is Windows Server® 2008 or later or Windows® Small Business Server 2008 or later, run setup.exe as an administrator.
  3. Accept the BlackBerry Enterprise Server Express license agreement. Click Next.
  4. In the Setup type dialog box, select Upgrade the BlackBerry Router and BlackBerry Controller on this computer but do not install other BlackBerry Enterprise Server components.
  5. In the Setup options dialog box, click Next.
  6. In the Preinstallation checklist dialog box, click Next.
  7. In the Accounts and Folders dialog box, in the Windows account information section, in the Password field, type the password of the Windows® account that you are using to install the BlackBerry Enterprise Server Express. Click Next.
  8. In the Summary dialog box, verify the setup information.
  9. Click Install to start the installation process.
  10. After the setup application installs the necessary components, click Continue.
  11. In the Start services dialog box, click Start Services. When all of the BlackBerry Enterprise Server Express services start, click Next.
  12. In the Console addresses dialog box, click Finish. By default, the setup application writes the BlackBerry Administration Service and the BlackBerry Web Desktop Manager web addresses to a .txt file.

Test the connection from the BlackBerry Router to the BlackBerry Infrastructure

To make sure that the BlackBerry® Router can connect to the BlackBerry® Infrastructure, you can test the connection using the BBSRPTest tool that is included with the BlackBerry® Enterprise Server Express installation files. The BBSRPTest tool tries to connect to the BlackBerry Infrastructure using the SRP address and SRP port that you specified for the BlackBerry Infrastructure during the BlackBerry Router installation process.
  1. On the computer that you want to test the connection to the BlackBerry Infrastructure on, complete one of the following actions:
    • If you are running a version of the BlackBerry Enterprise Server Express that is earlier than version 5.0 SP2, at a command prompt, navigate to <BES_installation_files>\Tools.
    • If you are running BlackBerry Enterprise Server Express 5.0 SP2 or later, at a command prompt, navigate to <drive>:\Program Files\Research In Motion\BlackBerry Enterprise Server.
  2. Type bbsrptest <srp_address> -<port>, where <srp_address> is the SRP address that you provided during the installation process and <port> is the SRP port number. For example, at the command line, type bbsrptest.exe –host server1.example.com –port 3101.
After you finish: If the test does not complete, use the Windows® Socket (WINSOCK) error code to diagnose the problem. For more information, visit http://msdn.microsoft.com to read article Windows Socket Error Codes.
Next topic: Postupgrade tasks

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