Upgrade Guide
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- Overview: BlackBerry Enterprise Server Express
- Planning a BlackBerry Enterprise Server Express upgrade
- Hardware requirements: BlackBerry Enterprise Server Express
- System requirements
- System requirements: BlackBerry Enterprise Server Express
- System requirements: BlackBerry Administration Service and BlackBerry Web Desktop Manager
- System requirements: BlackBerry Enterprise Server Express databases
- System requirements: BlackBerry Attachment Service
- System requirements: BlackBerry MDS Connection Service
- System requirements: BlackBerry Router
- System requirements for your organization's environment
- System requirements: Computers for BlackBerry Web Desktop Manager and BlackBerry Administration Service users
- System requirements: Messaging server
- System requirements: Firewall
- Supported features and environments
- Unsupported environments
-
Preupgrade tasks
- Configuring a Microsoft
Exchange 2010 messaging environment
- Create a Windows account that has a Microsoft Exchange 2010 mailbox
- Configure Microsoft Exchange 2010 permissions for the Windows account
- Turn off client throttling in Microsoft Exchange 2010
- Increase the maximum number of connections to the Address Book service in Microsoft Exchange 2010
- Configure a management role for Microsoft Exchange Web Services
- Configure the BlackBerry Enterprise Server Express to run without public folders
- Permit meeting requests from outside of your organization when using Microsoft Exchange Web Services for Microsoft Exchange 2010
- Configuring a Microsoft
Exchange 2007 messaging environment
- Create a Windows account that has a Microsoft Exchange 2007 mailbox
- Configure Microsoft Exchange 2007 permissions for the Windows account
- Permit users to send email messages in a Microsoft Exchange environment
- Permit meeting requests from outside of your organization when using Microsoft Exchange Web Services for Microsoft Exchange 2007
- Configuring a Microsoft Exchange 2003 messaging environment
- Configure permissions for the Windows account
- Prevent the Microsoft Exchange known issues for wireless calendar synchronization
- Verify if the Windows account can access a user account in Microsoft Exchange
- Configuring connections for the BlackBerry Enterprise Server Express databases
- Backing up the BlackBerry Enterprise Server Express databases
- Applications that are installed with the BlackBerry Enterprise Server Express components
- Prerequisites: Upgrading the BlackBerry Enterprise Server Express software
- Performing a test upgrade of the BlackBerry Configuration Database
- Configuring a Microsoft
Exchange 2010 messaging environment
- Upgrading the BlackBerry Enterprise Server Express software by using the in-place upgrade process
- Upgrading the BlackBerry Enterprise Server Express using the cutover upgrade process and upgrade the existing BlackBerry Configuration Database
- Upgrade a BlackBerry Configuration Database
- Install the BlackBerry Enterprise Server Express on a new computer and upgrade the existing BlackBerry Configuration Database
- Move user accounts to a new BlackBerry Enterprise Server Express using the BlackBerry Administration Service
- Prevent the previous BlackBerry Enterprise Server Express from connecting to the BlackBerry Infrastructure
- Start the new BlackBerry Enterprise Server Express
- Upgrading the BlackBerry Enterprise Server Express using the cutover upgrade process and create a BlackBerry Configuration Database
- Upgrading the BlackBerry Enterprise Server Express software in phases
-
Postupgrade tasks
- Restore the BlackBerry MDS Connection Service configuration files
- Upgrade the BlackBerry database notification system
- Best practice: Running the BlackBerry Enterprise Server Express
- Configuring support for Unicode languages
- Manage the BlackBerry Enterprise Server Express performance in a Microsoft Exchange 2010 environment
- Log in to the BlackBerry Administration Service for the first time
- Configuring support for new attachments
- Assigning an IT policy to a group
- Restrict database permissions for the BlackBerry Attachment Service
- Configuring minimum Microsoft SQL Server permissions for the Windows account
- Instructing users with personal BlackBerry devices to use the BlackBerry Desktop Software to manage personal and work data
- Troubleshooting the BlackBerry Enterprise Server Express
upgrade process
- Failed to write License Key to the Database
- Previous version detected but no database available
- You encounter errors when you try to upgrade the BlackBerry Configuration Database
- You cannot resolve errors that occur when you move users
- A third-party tool did not install and the BlackBerry Enterprise Server Express setup application closed
- The setup application did not prompt you to change or confirm the MAPI profile
- Restore a BlackBerry Configuration Database
- Users experience unexpected behavior with message lists and calendars on BlackBerry devices
- Various BlackBerry Enterprise Server Express components do not start
- You cannot access the BlackBerry Administration Service
- You cannot create a user account in the BlackBerry Administration Service
- The BlackBerry Administration Service pool name is the same as the FQDN of the host computer
- Glossary
- Provide feedback
- Legal notice
BlackBerry Manuals & Help
>
Administrator Documentation
>
BlackBerry Enterprise Server Express 5
>
BlackBerry Enterprise Server Express for Microsoft Exchange
>
Upgrade Guide
BlackBerry Enterprise Server Express for Microsoft Exchange - 5.0.3
BlackBerry Enterprise Server Express for Microsoft Exchange
Upgrade Guide
5.0.3
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