Troubleshooting the BlackBerry Enterprise Server Express installation process
- Failed to write License Key to the Database
- Previous version detected but no database available
- A third-party tool did not install and the BlackBerry Enterprise Server Express setup application closed
- The setup application did not prompt you to change or confirm the MAPI profile
- You cannot determine the BlackBerry Attachment Connector that the BlackBerry Enterprise Server Express or the BlackBerry MDS Connection Service uses
- Users experience unexpected behavior with message lists and calendars on BlackBerry devices
- Various BlackBerry Enterprise Server Express components do not start
- You cannot access the BlackBerry Administration Service
- You cannot create a user account in the BlackBerry Administration Service
- The BlackBerry Administration Service pool name is the same as the FQDN of the host computer
- The text in the license agreement is not readable
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