System requirements: BlackBerry Monitoring Service

The following system requirements apply to the computer that you install the BlackBerry® Monitoring Service on.



operating system

Any of the following operating systems:
  • Windows Server® 2003 SP2 (32-bit or 64-bit)
  • Windows Server 2003 R2 SP2 (32-bit or 64-bit)
  • Windows Server 2008 SP2 (32-bit or 64-bit)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 SP1 (For more information, visit to read article KB26571)


The SNMP service running on the computer that hosts the BlackBerry Enterprise Server

wireless modem

To send SMS text messages to BlackBerry devices, an SMS wireless modem connected to the computer that accepts the AT command set. For more information about SMS wireless modems that are suggested for the BlackBerry Monitoring Service, visit to read article KB19504.

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