Install the BlackBerry Enterprise Server software
During the
BlackBerry® Enterprise Server installation process, you must restart the computer.
Note: To administer the
BlackBerry Enterprise Server, you must install the
BlackBerry Administration Service.
You can install the
BlackBerry Administration Service
on the computer that hosts the
BlackBerry Enterprise Server or on a separate computer. You must install the
BlackBerry Administration Service if
you create a
BlackBerry Configuration Database and you must also either install or upgrade the
BlackBerry Administration Service on the computer that you
perform the installation process on in the
BlackBerry Domain first.
- Log in to the computer that you want to install the BlackBerry Enterprise Server on using the Windows® account that you created and that has correct permissions. This account runs the BlackBerry Enterprise Server services.
- Stop the IBM® Lotus® Domino® server.
- Change the startup type of the IBM Lotus
Domino
server to manual.
- In the BlackBerry Enterprise Server installation files, double-click setup.exe. If your operating system is Windows Server® 2008, run setup.exe as an administrator.
- In the Setup type dialog box, select one of the following options:
- If this installation process is the first installation of BlackBerry Enterprise Server software in a BlackBerry Domain, select Create a BlackBerry Configuration Database.
- For all other installations of the BlackBerry Enterprise Server software, select Use an existing BlackBerry Configuration Database.
- In the Setup options
dialog box, you can select or remove BlackBerry Enterprise Server components from the Additional Components
list.
- To permit administrators to log in to the BlackBerry Administration Service and BlackBerry Monitoring Service using their Microsoft® Active
Directory® credentials, in the BlackBerry administration list, click Use Active Directory authentication.
- In the Accounts and Folders dialog box, in the Name field, type the name of the BlackBerry Enterprise Server that you want the BlackBerry Administration Service
to display.
- When the setup application prompts you to restart the computer, click Yes.
- Log in to the computer that you want to install the BlackBerry Enterprise Server on using the same account that you used in step 1.
- In the Database information dialog box, if you configured the database server to use static ports, select the Static option. If the static port number is not 1433, type the port number in the Port field.
- In the Database mirroring options
dialog box, if you want to configure database mirroring, select the Add support for database mirroring check box and type the name of the database server that hosts the mirror database in the Name of the mirror database server field. The setup application does not create the BlackBerry Configuration Database
on the mirror Microsoft® SQL
Server®; it adds a registry key to the computer that includes the name of the mirror Microsoft SQL
Server.
- In the Administration settings dialog box, perform the following actions:
- In the Pool name field,
type an FQDN that the setup application can use to create the BlackBerry Administration Service web address. If you install only one BlackBerry Administration Service instance in the BlackBerry Domain, you can accept the default pool name. If you install more than one BlackBerry Administration Service instance in the BlackBerry Domain, you must create a DNS entry for the pool name that is not the name of a computer and is mapped to the IP address of each BlackBerry Administration Service instance.
- In the New password and Confirm password fields, type the password for the SSL certificate that the BlackBerry Administration Service uses to authenticate with browsers. You must use the same password for every BlackBerry Administration Service instance in the BlackBerry Domain.
- If you chose to use Active Directory authentication in step 7, in the Microsoft® Active Directory® settings dialog box, in the User password field, type the password for the Microsoft Active
Directory account (for example, BESAdmin) that the BlackBerry Enterprise Server uses to authenticate to Microsoft Active
Directory. If the setup application cannot
locate any of the global catalog servers that are associated with
the
Microsoft Active
Directory
account after you click the Next button, you must choose the global catalog servers that you want
to add to the list manually. To add a global catalog server to the
list, click the Add button and select the appropriate server. Each global catalog server that you add to the list must belong to the same domain as the Microsoft Active
Directory
user account.
- In the DIIOP settings dialog box perform the following actions:
- In the FQDN field, type the FQDN of the IBM Lotus
Domino
server that is running the DIIOP task or if you want to configure high availability for the DIIOP task, the FQDN of a hardware load balancer entry or software load balancer entry.
- In the Port number field, type the TCP/IP port number for the DIIOP task (by default, 63148).
- Start the services for the BlackBerry Enterprise Server. If you installed the BlackBerry Administration Service, the setup application waits until the BlackBerry Administration Service services are running before the setup application continues.
- In the Console addresses dialog box, copy the
web addresses for the BlackBerry Enterprise Server components and paste them into a document for future reference. You can use the web addresses to log in to the BlackBerry Enterprise Server components that you installed.
After you finish:
- To verify that the BlackBerry Configuration Database on a Microsoft SQL
Server uses the appropriate collation setting, check that the collation setting for the BlackBerry Configuration Database is default case-insensitive.
- If you reinstalled the BlackBerry Administration Service, in Windows® Internet Explorer®, delete the cache.
Specifying a name for the BlackBerry Administration Service pool during the installation process
During the installation process, the setup application prompts you to specify the name of the BlackBerry® Administration Service pool.
The BlackBerry Administration Service
instances use the pool name for
interprocess communication and when you configure BlackBerry Administration Service high availability
using DNS round robin. You
must specify a valid DNS host name during the installation process, even
if you do not configure BlackBerry Administration Service
high availability using DNS round
robin.
The setup application uses the FQDN of the computer that you install the first BlackBerry Administration Service instance
on
as the default value for the pool name. If you keep the default value and configure BlackBerry Administration Service
high availability
using DNS round robin at a later time, you must use the BlackBerry Configuration Panel
to change the pool name to the host name for the pool.
The name for the BlackBerry Administration Service
pool does not impact BlackBerry Administration Service
high availability
that uses a hardware
load balancer.
For more information about BlackBerry Administration Service
high availability, see the BlackBerry Enterprise Server Planning Guide.
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