If you configured the setup application to use the local system account and SQL authentication to create or upgrade the BlackBerry® Configuration Database during the installation process, you must also specify the credentials for the local system account in the BlackBerry Configuration Panel. The BlackBerry® Enterprise Server requires that you specify the credentials in the BlackBerry Configuration Panel before it can connect to the BlackBerry Configuration Database. The BlackBerry Configuration Panel stores the credentials in encrypted format in the Windows® registry.

1. On the computer that hosts the BlackBerry Enterprise Server, open the BlackBerry Configuration Panel.
2. On the Local System Account SQL Authentication tab, type the user name and password for the local system account.
3. Click Apply.
4. Click OK.