Verify that the BlackBerry Enterprise Server User Administration Tool was installed correctly
Before you begin: Verify that you have the required permissions to manage users in the
BlackBerry® Administration Service.
- On the computer that hosts the BlackBerry Enterprise Server User Administration Tool, on the taskbar, click Start >
All Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise Server
User Administration Tool.
- Click BlackBerry Enterprise Server User Administration Tool.
- Using the BlackBerry Enterprise Server User Administration Tool, add a user account to the BlackBerry® Enterprise Server. For instructions on how to perform this task, visit www.blackberry.com/go/serverdocs to read the BlackBerry Enterprise Server User Administration Tool Administration Guide.
- In the BlackBerry Administration Service, verify that the user account was added correctly and that you can perform all the tasks for managing the user account in the BlackBerry Administration Service. These tasks include adding the user account to a group, assigning an IT policy or a software configuration to the user account, and assigning a BlackBerry
device to the user account. For instructions on how to perform these tasks, visit www.blackberry.com/go/serverdocs to read the BlackBerry Enterprise Server Administration Guide.
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