System requirements: BlackBerry Message Receipt Confirmation Tool

Item

Requirement

BlackBerry® Enterprise Server

You must run the BlackBerry Message Receipt Confirmation Tool on a computer that is separate from the computers that host the BlackBerry Enterprise Server components.

BlackBerry Message Receipt Confirmation Tool service and client

You must run the BlackBerry Message Receipt Confirmation Tool service (messageconfirmservice.exe) and the BlackBerry Message Receipt Confirmation Tool client (messageconfirmconfig.exe) on the same computer.

Microsoft® Exchange system tools

Before you install and run the BlackBerry Message Receipt Confirmation Tool, you must perform the following tasks:
  1. On the computer that you want to host the tool, download and install Microsoft® Exchange Server MAPI client and CDO 1.2.1.

    For information about the versions of the Microsoft Exchange Server MAPI client and CDO 1.2.1 that are supported by the BlackBerry Enterprise Server, visit www.blackberry.com/go/compatibility to see the BlackBerry Enterprise Server compatibility matrix.

  2. On the computer that hosts the BlackBerry Enterprise Server, copy the BESProfile.exe file located at <drive>:\Program Files\Research In Motion\BlackBerry Enterprise Server to the computer that you want to host the BlackBerry Message Receipt Confirmation Tool.
  3. On the computer that you want to host the tool, open a command prompt window and type cd <drive>:\\<file_path> to navigate to the folder that contains the BESProfile.exe file.
  4. In the command prompt window, type the following command: besprofile.exe -s -p <profile_name>.
  5. Follow the instructions on the screen to create a MAPI profile.

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