Process flow: Activating a BlackBerry device using a provisioning server
- A BlackBerry® device user contacts
a help desk representative.
- The help desk
representative provides the BlackBerry device user with the web address
for the provisioning server console. This console uses the
BlackBerry® Enterprise Server User Administration Tool to access
the BlackBerry® Enterprise Server and activate the BlackBerry
- The user
specifies an activation password. A background process for the
provisioning server adds the user account to the BlackBerry Enterprise Server and starts the activation process.
- The user types
the email address and activation password on the BlackBerry
- The BlackBerry
device and BlackBerry Enterprise Server
exchange device transport
- The BlackBerry Enterprise Server
sends applications to the BlackBerry device
automatically. The BlackBerry Enterprise Server
user's calendar, contact list, tasks (also known as posted all day appointments), memos (also known as posted messages), and up to 750 email
messages from the messaging server to the BlackBerry
- The user can
start using BlackBerry device.
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