Feature and Technical Overview

Local Navigation

Monitoring process flows

Process flow: Updating and displaying data in the BlackBerry Monitoring Service console

  1. The BlackBerry® Monitoring Service Polling Engine polls all BlackBerry® Enterprise Server components for SNMP data about BlackBerry Enterprise Server components and BlackBerry device users. The BlackBerry Monitoring Service Polling Engine sends the SNMP data to the BlackBerry Monitoring Service Application Core.
  2. The BlackBerry Monitoring Service Application Core processes the SNMP data and updates the data in the BlackBerry Monitoring Service console by performing the following actions:
    • updates statistics for data attributes of BlackBerry Enterprise Server components and BlackBerry device users
    • updates the alarm state for data attributes
    • generates notification messages for any data attributes with an alarm state that is changing
  3. The BlackBerry Monitoring Service console displays the updated data.

Process flow: Storing data in the BlackBerry Monitoring Service database

  1. The BlackBerry® Monitoring Service Polling Engine polls all BlackBerry® Enterprise Server components for SNMP data and sends the data to the BlackBerry Monitoring Service Data Collection Subsystem.
  2. The BlackBerry Monitoring Service Data Collection Subsystem processes the SNMP data and sends the data to the BlackBerry Monitoring Service database.
  3. The BlackBerry Monitoring Service database stores the data.
Next topic: Glossary

Was this information helpful? Send us your comments.